Gooder Supply Payment and Shipping Policies
Payment by Credit Cards
- We accept Visa, Master, American Express as credit card payment. We also accept cash, personal or business checks.
Payment by Check
- Gooder Supply Home Design will accept payment in the form of a check, though these purchases must be completed in person only. For purchases paid by check, in stock items will not shipped until the check has cleared. And special-order items will be ordered from the respective manufacturers until the check has cleared. There will be no exceptions to this policy.
How To Receive Your Shipment
- Upon the arrival of your order please inspect all packages at the time of the delivery BEFORE signing the receipt.
- Upon the arrival of your order please open the TOP of the box and inspect the item(s). If there is any type of damage, please note it on the receipt before signing.
Missing Items Policy
- Please inspect the merchandise immediately when you receive it.
- We cannot honor any complaints on visible defects after the product has been cut or installed.
- In the event that all material was not delivered, please call us immediately at 408-573-7088. It is important to mark on your delivery receipt or bill of lading at the time of delivery any missing parts or boxes.
- If you believe you have received the wrong product, please verify the item number of the item(s) you received compared to your order confirmation and/or invoice. If the item number does NOT match, please REFUSE this delivery, and contact us at 408-573-7088